At Flower Delivery South Harrow, we are devoted to delivering the freshest flowers to every doorstep in our community. As your trusted local South Harrow florist, we pride ourselves on providing beautiful, hand-arranged floral arrangements that bring joy to households and businesses nearby. Each bouquet is crafted with care and a commitment to quality, so you can order with confidence knowing your flowers will arrive fresh and vibrant.
We take every precaution to ensure your floral gift arrives in pristine condition. If, however, your flowers are damaged when you receive them, please notify us within 24 hours of delivery. This will help us promptly investigate and resolve any issues. When reporting damage, please include clear photographs of the flowers and packaging — this helps speed up our assessment and ensures you receive a fast response from our team.
We guarantee that all our flowers delivered within South Harrow will remain fresh for a minimum of 5 days from the date of delivery, provided they are cared for according to our recommendations. For optimal longevity, we suggest placing your flowers in fresh water immediately upon arrival, trimming the stems, and keeping them away from direct sunlight and extreme temperatures. Should you notice your flowers deteriorating significantly within the freshness window, please get in touch for assistance.
Your satisfaction is our priority. If there is a concern with the freshness, quality, or appearance of your flowers, we offer the following options:
To process a refund or replacement, please contact us within 48 hours of receiving your flowers. Please be ready to provide details of your order and photographs where possible. Our team will review your claim promptly and guide you through the next steps.
If you are dissatisfied with your experience or wish to make a formal complaint, we encourage you to reach out to our customer support team. We take all feedback seriously and aim to resolve all inquiries swiftly and fairly. To help us address your concerns, please provide as much detail about your order and the issue as possible. After reviewing your complaint, we will contact you within two working days with a resolution or an update on our investigation. Your trust means everything to us, and we are always seeking ways to improve our service.
As a dedicated South Harrow florist serving homes and businesses in the area, your positive experience is at the heart of everything we do. With our fresh flowers guarantee, prompt support for damaged or unsatisfactory orders, and open complaints process, you can rely on Flower Delivery South Harrow for quality, consistency, and care in every bouquet delivered.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
